Privacy Policy
Your privacy, held with the same care as your story.
VillageFor is committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use the VillageFor app and related services.
Our commitment to data protection
The most personal information you’ll ever share deserves the highest standard of protection.
VillageFor is a HIPAA-covered entity. We’ve executed a Business Associate Agreement with our cloud infrastructure provider and implement administrative, technical, and physical safeguards to protect your personal and health-related information.
Encrypted in transit and at rest.
Your data is protected at every step, on its way to us and while it’s stored.
A signed Business Associate Agreement.
Our cloud infrastructure provider is held to the same HIPAA obligations we are.
We never sell your personal information.
And we never share identifiable data for advertising. Full stop.
01
Information We Collect
a Personal information you provide
We may collect information you voluntarily provide, including:
- Name, email address, and account credentials
- Profile information such as your parenting stage or preferences
- Journal entries, reflections, or responses to mental health assessments
- Communications with VillageFor, including support inquiries and feedback
b Health-related information
You may choose to share information about your emotional well-being, mood, or mental health experiences. This information is used solely to provide app functionality and personalized insights to you.
VillageFor uses validated clinical screening tools to help you track your mental health over time. The app is not a substitute for a licensed provider and does not diagnose or treat postpartum mood disorders.
If you need someone right now
If you’re in crisis, you don’t have to hold it alone.
If you are experiencing a mental health crisis, thoughts of harming yourself, or thoughts of harming your baby or anyone else, please contact your care team or call the Maternal Mental Health Hotline. If you are in immediate danger, call 911. Emergency resources are always available inside the app.
c Automatically collected information
We may collect limited technical data, including:
- Device type and operating system
- App usage data such as features used and session duration
- IP address and general location at the city or state level
02
How We Use Your Information
We use your information to:
- Provide and improve the app experience
- Personalize content and insights for your specific journey
- Maintain account security
- Respond to support requests
- Conduct internal research and analytics using aggregated or de-identified data only
We do not sell your personal information.
03
Data Sharing and Disclosure
a Aggregated and de-identified data
VillageFor may use and share aggregated, anonymized, or de-identified data that cannot be linked back to you as an individual. This data may be used for:
- Understanding trends in maternal mental health and well-being
- Improving the app and user experience
- Research, reporting, and analytics
- Partnerships with research institutions and healthcare organizations
- Business operations, investor presentations, and educational content
Any data used in this way is combined with data from multiple users and stripped of all direct identifiers.
b Other limited sharing
We may share information only in the following circumstances:
- With trusted service providers who support app functionality, under confidentiality obligations
- When required by law, legal process, or government request
- To protect the rights, safety, or security of VillageFor or our users
- In connection with a business transfer such as a merger, acquisition, or asset sale
VillageFor may partner with select health and wellness companies to improve the care and insights we provide. Any data shared with a partner will be anonymized and aggregated. We will never share your personal or identifiable information with a third-party partner without your explicit consent.
We do not sell personal information, and we do not share identifiable personal or health-related data for advertising purposes.
04
Data Security
We implement HIPAA-compliant administrative, technical, and physical safeguards to protect your information, including:
- Encryption of data in transit and at rest
- Restricted access controls
- Secure, HIPAA-compliant cloud infrastructure
We take your security seriously. No system can be 100% guaranteed, but we have built VillageFor to meet the highest standards in healthcare data protection.
05
Data Retention
We retain your personal information only as long as necessary to provide the app or comply with legal obligations. You may request deletion of your account and all associated data at any time.
06
Your Rights and Choices
Depending on your location, you have the right to:
- Access or update your information
- Request deletion of your data
- Withdraw consent for certain data processing
To make a request, contact us at hello@villagefor.com.
07
Children’s Privacy
VillageFor is not intended for children under 13. We do not knowingly collect personal information from children.
08
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app. Continued use of the app after updates means you accept the revised policy.
Questions about your privacy?
You can always ask. We’re real people, and we’ll give you a real answer.
Reach out anytime to access your data, request deletion, or ask how something works.
hello@villagefor.com